About the job

Monzo is on a mission to make money work for everyone, and this Senior Staff Machine Learning Scientist role sits at the highest technical level, shaping ML strategy, building foundational ML platforms, and driving large-scale AI solutions across Operations; the role involves defining long-term ML vision, creating reusable architectures, influencing organisation-wide ML standards, collaborating with cross-functional teams, mentoring ML talent, and leading development of advanced AI systems such as deep learning, LLMs, NLP, and real-time ML applications while enabling scalable, data-driven customer support experiences; the Operations Data team includes over 25 experts across analytics, ML, and data science, and this position impacts everything from workforce planning to automated support journeys; the job offers visa sponsorship, relocation support, flexible remote working within the UK, a £1,000 learning budget, and belongs in a fast-paced environment where strategic thinking, technical leadership, and innovation are key.